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Old 03-28-2005, 01:36 PM   #1 (permalink)
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DO NOT BUY FROM IBUYPOWER

I bought 2 machines from ibuypower. Both had power supply issues that fried the motherboards. One happened after 1 month, but it took them 2 months to fix it. The other happened after one year which they refused to fix (expired warrenty). Their tech support is terrible. They do not try to help. They just want to put you off. I called about the power supply issue on the second machine 2 months before the warranty expired, but they dragged their feet until the warrenty expired sending more expensive replacement parts but ignoring the power supply issue. 2 weeks after the warranty expired, the mother board was fried but they refused to help saying that it was working before that. WRONG! They never addressed the basic power supply issue.

I bought 2 computers from them and went through 4 mother boards due to power supply issues.

What a terrible experience. Do not buy from ibuypower!

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Old 03-28-2005, 03:56 PM   #2 (permalink)
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I am glad I passed on them, I was literally really close to ordering from them last week but instead I ordered from Falcon-Northwest. It cost more but I've been really happy with their service and feel confident I have made the right choice in terms of issues like you described above.
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