Another bad buy.com experience

[tnolan]

My second buy.com experience is as bad as the first. I guess I am just a slow learner! On 20 Jan, I purchased an in-stock product which was finally shipped on 27 Jan. It is now 1 Feb. and the item has still not arrived.

A previous post which I made was on a printer purchased from buy.com on 13 Dec. The wrong printed was shipped and had to be returned. The correct printer was finally shipped and arrived on 26 Jan!!!!! After much hastling.

Word to the wise-don't buy from buy.com

It took me two bad experiences to figure it out but I finally got the message. Don't do what I did

[bombledmonk]

Originally posted by tnolan

Word to the wise-don't buy from buy.com

It took me two bad experiences to figure it out but I finally got the message. Don't do what I did

Amen.

[chilung8]

BUY.COM = SCAM.

Placed an order for a PC2100 1GB on Jan 5, 2005.

3 days later (Jan 8, 2005), a shipment confirmation was e-mailed to me indicating the UPS tracking number.

I have been checking the shipment status for 3 weeks and it still shows that UPS has not received the shipment from buy.com.

I called buy.com customer service. Someone from India picked up the phone. I explained the problem to her. All she could do was reading the damn invoice. What the he11 ? Does she think that only Indian can read the invoice ??

Asked whether they have the correct tracking number, and the idiot just re-read the same tracking number over and over.

Asked why it takes so long (3 weeks) from the day they claimed they shipped it through UPS, and still nobody can track the shipment. Her answered was there is nothing she and buy.com can do since the package were sent out. It was outside buy.com's control.

I called UPS customer service asking whether UPS has knowledge about such package. UPS said that tracking number was INVALID.

I called my credit card company and reported such scam. They credited my credit card back and they will dispute this matter with buy.com.


DO NOT BE THE NEXT BUY.COM VICTIMS!
DO NOT BE THE NEXT BUY.COM VICTIMS!
DO NOT BE THE NEXT BUY.COM VICTIMS!