Whats the deal with Gameve ???

[memturbo]

Hi All I have some general questions about Gameve.
Heres the deal ,I ordered some computer equpment on the 12/29/04
Everything in stock all says ships in 1 to 2 days .
I purchased the rush processing(says will go out same day) for $4.99
For 4 days it has been sitting at "Sent to warehouse"
My question is has anyone had problems with them not updating thier
order status ? Im getting a little pissed I have e-mailed them for a
update and have recieved NOTHING !
Should I ask for my rush fee back since they have not did that or
do you think that it has probably shipped and they just havent updated .
I know I should have paid more and gone thru NewEgg but I needed
$25.00 more than what I had on my card . Damn NewEggs new shipping Crap !

[memturbo]

Ive been on the phone today for 3 hours and CAN NOT get ANYONE
to answer ! Ive went thru 73 extentions all saying"Im not at my desk blah blah blah "
Ive e-mailed them several times to no avail .

[memturbo]

I have borrowed money and got my stuff from newegg today
Im gonna wait for the stuff from gameve shows up and I have it sold
to my friend for the same price I bought it from .
I was on the phone a total of 6 hours today with gameve .
And e-mailed them every hour with a request of confimation .
Never have recieved ANYTHING .
I also informed them I contacted their local Chamber of Commerce
And the BBB .

[Punk_Munk]

They are a legit company. I have ordered things from them before and I have also rma'd items from them.

I am sure that they have been out of stock on items and they did not update their inventory on the web page so you probably have a $600.00 order that is complete except the 2$ fan that they happened to be out of stock of that they know is coming in next week so instead of emailing you and letting you change your order (because they would lose money of course and also be gambling that you would cancel the whole thing at this point) they wait until the 1 item comes in and then send you an email saying they are sooooo sorry and that they will reimburse you the 4.99 for having to wait for 2 weeks for your item.

You will get your item but you are held hostage...and don't you dare cancel it because that just makes a big mess with the credit card company.

They will probably ship it the day you cancel it.

I have ordered from over 20 online companies through the years and this seems to be a common practice for the smaller ones that have a handful of people that work for them. Especially throught the holliday season because they are so under staffed.

GameVE is usually better than this but this stuff does happen.

I usually never pay extra for shipping because every time I do it ends up taking just as long as the regular shipping charges.

I had the same thing happen to me just a few weeks before christmas with SVC. They did the same thing to me. (post below) I always try to expand my horizon when I buy things for myself online but it never seems to be worth it. So if I need an item to fix a customers computer I always stick with what I know (you know?, once you know?)

If given the chance now wouldn't you have rather gone in debt for 25$ and ordered it from newegg?

-Punk.
SVC=No Communication