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Old 12-21-2004, 03:41 PM   #1 (permalink)
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MY BAD!!!!!!!! This dummy was late to learn that Buy.com has gone SOUTH after several years of good service to me and other FORMER customers. They sell stuff they don't have...can you say "wake up nucklehead!" Will never ever order anything from them again but that is academic since it is obvious they will not be in business much longer.

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Old 01-02-2005, 08:58 AM   #2 (permalink)
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Here is one of the advertisements in CNET
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Old 01-02-2005, 08:59 AM   #3 (permalink)
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Here is one from DealTime
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Old 01-02-2005, 09:53 AM   #4 (permalink)
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I just had an irritating experience with them as well. They have a special on the F5D8230-4 router from Belkin for $113 including shipping. This is/was posted several places on the net including CNET, Resellerratings, and DealTime. So I downloaded the manuals from the Belkin site and read them. Then I went to order it and it was $138.00. Next I contacted Customer Service. The person I talked to with a thick accent said I could email him the picture of the special. I did. Then he said it wouldn't be going to him. Then he said just order it, and afterward do a price match. That sounded risky. I said I need to talk to someone who can make the decision since the deal had only one more day before it expired. (Expires on 1/2/05, today). I talked to his supervisor, also with a thick accent. She said just process your order, and see what the price is. I did, it was $138. That changes the equation and I wouldn't have read manuals for that. Now that I did, I'll do what I can to make it worth their while to honor their offer. I submitted a complaint to ResellerRatings, president of CNET, with screen shots of their offer from three different sources, and will post so that others don't have the same thing happen to them.
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Old 01-02-2005, 10:05 AM   #5 (permalink)
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Here is the advertisement from Deal Time
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Old 02-01-2005, 08:02 AM   #6 (permalink)
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Amen on the bad buy.com experience

I'm a two time loser with buy.com

So that I will not become a three time loser, I will always consult this web site before just purchasing from an online vendor.

Thanks for doing your share in discouraging people from purchasing from buy.com!
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Old 02-01-2005, 06:58 PM   #7 (permalink)
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DO NOT BE THE NEXT BUY.COM VICTIMS!

BUY.COM = SCAM.

Placed an order for a PC2100 1GB on Jan 5, 2005.

3 days later (Jan 8, 2005), a shipment confirmation was e-mailed to me indicating the UPS tracking number.

I have been checking the shipment status for 3 weeks and it still shows that UPS has not received the shipment from buy.com.

I called buy.com customer service. Someone from India picked up the phone. I explained the problem to her. All she could do was reading the damn invoice. What the he11 ? Does she think that only Indian can read the invoice ??

Asked whether they have the correct tracking number, and the idiot just re-read the same tracking number over and over.

Asked why it takes so long (3 weeks) from the day they claimed they shipped it through UPS, and still nobody can track the shipment. Her answered was there is nothing she and buy.com can do since the package were sent out. It was outside buy.com's control.

I called UPS customer service asking whether UPS has knowledge about such package. UPS said that tracking number was INVALID.

I called my credit card company and reported such scam. They credited my credit card back and they will dispute this matter with buy.com.


DO NOT BE THE NEXT BUY.COM VICTIMS!
DO NOT BE THE NEXT BUY.COM VICTIMS!
DO NOT BE THE NEXT BUY.COM VICTIMS!
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