I need HELP!!!!!!

[iamkaren123]

I am so darn mad!!!!

I have Comcast Cable Internet and I got a disk in the mail to try AOL Optimized 9.0. Well, I put the disk in and I also downloaded the AOL Spyware Protection. Well, the AOL is so slow to use that I want to remove it but when I go to the ADD/REMOVE programs and highlight the AOL Spyware Protection and click Remove, it says,"COULD NOT OPEN INSTALL.LOG FILE." What does that mean and how do I get rid of this whole darn AOL?

Please someone, help!!!!!! I am not that computer literate so if you can tell me detailed explanation on how to remove it, it would be most appreciated.

karenishere2@yahoo.com

Karen Tobey

[SiLVerBuRn]

I can only one thing that describes your problem... AOL. You'll probably have to delete the files manually and rid of the registry keys as well.

[iamkaren123]

I know AOL sux, big time! I do not even know how to do what you are talking about.

[sevenal]

If you don't know how to run REGEDIT
in your run box, to search and remove the proper registry keys,
therefore removing unwanted programs-files-and orphan files.
You may want to try a third party utility like this one that will do it for you.
READ TWICE, USE ONCE !

but do some reserch on how to run regedit, you need to know this stuff.

http://www.download.com/Registry-Mec...-10238575.html

good luck.

sevenal

[iamkaren123]

Hi,

I think I have it all figured out. Is this right: Just delete all of the AOL from the registry?

Am I right? I got to thank you a whole lot for all the help.

Karen Tobey

[sevenal]

in the find box type AOL
delete each key found
hit f3 to find next key.
delete
and so forth


Carefull !!!!\
read twice delete once

[iamkaren123]

Thank you very very much. You are a genius!

Karen T.

[iamkaren123]

sevenal,

The files are deleted but I forgot to tell you that I cannot delete AOL Spyware Protection and America On Line from the ADD/REMOVE programs box. It still says I have them but I do not so do you know how I can delete those two things?

I wish it were as easy as right clicking and highlighting delete .....oh, well

Thanks again.

KarenT

[sevenal]

look in your program files
rt clk
delete
reboot
check add and remove again
then
perhaps do a SEARCH
rt clk delete

[iamkaren123]

Well, it does not work but at least I have AOL out of the system. It is just the words that are left in the ADD/REMOVE programs box that I cannot delete.

Thanks anyway, Karen T