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where to report a company?
Is there an official service in USA where you can report a company, for misleading and not sending you the goods after they received their money? In my case, I wire transferred an amount as it was on their invoice in order to buy scientific instruments. At the invoice they charged around $27 for wire transfer fees. My bank in order to wire transfer, charged me a local fee of $14. Then their bank charged them $30 for the wire transfer, so they received the amount on their invoice, but it was $30 short. As I explained them, and sent them the official bank invoices, I fully paid my transfer fees, and that the amount missing was actually paid again by me since I was charged $27 on their invoice. Guess what! They insisted that I should have paid them the missing amount of $30!. That way is like making money from bank wire transfer fees, which I don't think is legimate. Therefore I demanded that they either send the items that I bought or my money back and they sent me back a check with the amount that they received. So, not only i didn't received my goods, but I paid $44 for the total of the invoice fees and the
bank wire transfer fees. They also accused me of taking out money (how on earth would that be possible since the bank requires an official quote in order for a wire transfer and I emailed them the official bank receipts)
Is there a service/organisation in the USA that could handle such situations?
If I posted this in a wrong forum, please remove this post.
Any info will be much appriciated.
Pierre
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