http://www.liutilities.com/products/...library/ccapp/ -- this is "2) Application error: Faulting application ccapp.exe, version 2.0.0.6.35, faulting module unknown..."
it seems like thats a part of NAV/firewall - i had issues like the ones you are having with the zone alarm firewall, instability, crashing, ect, just for having the program installed - maybe you are experiencing something similar? i solved my problem by not using zone alarm, but i dont think norton is so touchy
edit - norton is a different program then zone alarm, but i thought it could have been the same problem