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Old 10-30-2003, 07:33 PM   #1 (permalink)
tksmr2
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Join Date: Oct 2003
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DELL 22.6modem XJ4336 problem?

Hello,

I'm trying to help out a friend with her laptop computer. I have next to no experience with laptop specific items like PCMCIA cards for instance. She has AOL (bad choice) and can't get connected to the internet after her friend took the laptop on a trip and upon return it wouldn't connect to the internet.

I went over her house to look at it yesterday. I uninstalled the modem and reinstalled it. Then I reset the defaults for the modem and then I cleared out and reinstalled all the access numbers. So, basically I wiped out the modem and the access numbers and reinstalled everything.

Well, it dials and then makes buzzing noises, gets to step 2 dialing and then just buzzes for a few minutes until a screen comes up saying it can't establish a connection (AOL was unable to establish a connection). I've went through the steps in the help menu 3 times just to make sure that I covered everything.

I'm thinking it is the PCMCIA that is not functioning properly but I don't know how to tell if it is bad unless I would have another PCMCIA card. Problem is, I dont'have another card to use.

WHat should I do?

Thanks,
Todd

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