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Ballast · 08-07-2003, 06:02 PM

The worse on line buying I have ever had!

This is how it started...I should have known.
I was sent a motherboard that had quite obviously been used and returned. It was also shipped without ANY of the accompanying accessories. Although it did have the sticker on the box saying that it was inspected and all the pieces were included. When I called to have them fix this travisty I was assured this was an error on their behalf and would be handled immediately with cross shipping(I send them the one I have and they send me a new one). This was on Friday, March 28. Today (04/01/03)I had to cancel my order. I was LIED TO and given more rhetoric,but still NO tracking number. After being lied to on 3 consecutive occasions, I had no choice other than cancelling my order and buying the motherboard locally for $20 more. I figure the $20 was worth the headache it saved me from dealing with these less than competent people. Needless to say this will be my ONE and ONLY dealings with this company and I will be sure to pass along this information to anyone who is seeking info about online ordering. I seriously call into question the 9.75 rating that this company has recieved. I would hate to see what kind of performance a lower rated company would give!

And now?

Sent: Thursday, July 17, 2003 1:06 PM
from: Shawn
Subject: Fw: rma ****
Shawn

Sales

Monarch Computer Systems

5242 Royal Woods Parkway, Suite 160

Tucker, GA. 30084

800-611-0875

www.monarchcomputer.com

Per Sterling, we will refund your Credit card for the full amount of $98.00

I had enough.This place is right up there with buying from the guy with the Buick in the alley.
Stay away!After giving them more than a fare amount of time to credit my credit card for a returned motherboard I have no choice but to turn it over to my card company.They say it takes 7to10 days for it to show up,I think May to July is way more then I should have waited,but hey they ARE VERY GOOD at being miss leading. Monarch? I don't think so.

I'm stay waiting Monarch! Where's my money?

08-07-2003, 06:02 PM	#1 (permalink)
Ballast Registered User Join Date: Apr 2003 Posts: 89	See today's most popular deals at » Stay away from Monarch! The worse on line buying I have ever had! This is how it started...I should have known. I was sent a motherboard that had quite obviously been used and returned. It was also shipped without ANY of the accompanying accessories. Although it did have the sticker on the box saying that it was inspected and all the pieces were included. When I called to have them fix this travisty I was assured this was an error on their behalf and would be handled immediately with cross shipping(I send them the one I have and they send me a new one). This was on Friday, March 28. Today (04/01/03)I had to cancel my order. I was LIED TO and given more rhetoric,but still NO tracking number. After being lied to on 3 consecutive occasions, I had no choice other than cancelling my order and buying the motherboard locally for $20 more. I figure the $20 was worth the headache it saved me from dealing with these less than competent people. Needless to say this will be my ONE and ONLY dealings with this company and I will be sure to pass along this information to anyone who is seeking info about online ordering. I seriously call into question the 9.75 rating that this company has recieved. I would hate to see what kind of performance a lower rated company would give! And now? Sent: Thursday, July 17, 2003 1:06 PM from: Shawn Subject: Fw: rma **** Shawn Sales Monarch Computer Systems 5242 Royal Woods Parkway, Suite 160 Tucker, GA. 30084 800-611-0875 www.monarchcomputer.com Per Sterling, we will refund your Credit card for the full amount of $98.00 I had enough.This place is right up there with buying from the guy with the Buick in the alley. Stay away!After giving them more than a fare amount of time to credit my credit card for a returned motherboard I have no choice but to turn it over to my card company.They say it takes 7to10 days for it to show up,I think May to July is way more then I should have waited,but hey they ARE VERY GOOD at being miss leading. Monarch? I don't think so. I'm stay waiting Monarch! Where's my money? Last edited by Ballast : 08-08-2003 at 01:41 AM.