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Old 06-06-2003, 03:07 PM   #1 (permalink)
consumertalks
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Join Date: Apr 2003
Location: Seattle
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Office Max MIR Problem

I've seen Mail In Rebate problem threads about a few places, but not Office Max.

Here's what I bought:

Pacific Digital 52X24X52 CDRW $69.99
-MIR $15 Office Max
-MIR $25 Manufacturer ($19.99 after rebates)
Gel Mousepad $5.00
-MIR $5.00 Manufacturer (FREE after rebate)
100 Spindle K-Hypermedia CDR $29.99
-MIR $12.00 Office Max
-MIR $12.00 Manufacturer ($5 after rebates)
White Phone $10.00
-MIR $10.00 Manufacturer (FREE after rebate)
Paper Shredder $39.98
-Regular price (I got lucky, they had it on sale for $29.99 two weeks later, I called, they refunded $10 on price guarantee)

I used the $30 off $150 coupon code, so my total was $135.96. Take off the $10 price match on the shredder, and it's $125.96.
The MIR's total $79, total spent is $46.96. I sold the CDRW on eBay for $40. So I got the shredder, CDRs, mousepad, and phone for $6.96.. in theory.

The problem? I haven't received a single check in the mail. The phone also requires batteries, something the website DID NOT disclose. It's old school, who ever heard of a corded phone that needs batteries?? And I would NEVER pay $30 for K-hypermedia, they were just for cheap CDs.

Should I go into Office Max? Call their customer service? Or just dispute the charges with my bank?

*edit- I found the email receipt and changed to reflect correct rebate amounts.


Last edited by consumertalks : 06-06-2003 at 03:22 PM.
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