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Depending on your area the cable modem (i have exp. with comcast both good and bad). We went beta for them down in SC about 5 yrs ago or so.. and they were very bad and had lots of down and unusable time - From my understanding some peps i still know down there have on and off probs.. I currently, up in DE, have had absolutely no major issues.... when your up run some diagnostic programs:
some ping tools would be good and some tracing tools.. ping your ip servers and nodes and see how they react... Comcast has (if you install it) a nice little checker that is graphical. This will not really help you immediately but if you keep regular tabs on this and make a list send them everyday to your ISP and complain. for they are not delivering you a service that you are buying..
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