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Ruler2112 · 03-13-2003, 12:23 AM

OK guys, this one has me stumped.

At work, my boss has a hotmail account for e-mail. When she tries to access it on her PC, it pops up with a 'Page cannot be loaded' error. This happens apparently at random; sometimes she can get in and other times she can't. She can get to the rest of the internet without any noticable problems via the T1 line.

This isn't all that puzzing to me; I figured that there's simply something wrong with Hotmail at that specific time. (Usually before 11:00 am EST, but happens randomly thoughout the day.) Here's where it starts to get weird.

She can go to another PC in the office and log in successfully. She can go to several other PCs and it will either work or not- again, it seems completely random.

This has me somewhat puzzled, but I figured it was an intermittent problem with hotmail. I felt that this was a bit of a stretch, as it's happened for months. (I was just hired about 3-4 weeks ago though.)

The kicker is this. The general manager's PC has AOL loaded on it. If she tries to access her hotmail account when logged into AOL and using through the AOL browser (still going through the same T1 line), it works fine. Using the standalone version of IE on the same machine results in the random working/not-working symptom exhibited by all the other machines in the office.

The computers range from XP to 98 to NT4, each with differing versions of IE. I've been unable to detect a pattern of any kind. I sent e-mail to MS hotmail tech support, but have received no response and truthfully don't really expect anything. I'm thinking of installing Mozilla on her PC and having her try to access it though that, but don't see where that would make any difference, as it works sometimes.

Anybody have any inspirational ideas???

03-13-2003, 12:23 AM	#1 (permalink)
Ruler2112 Registered User Join Date: Aug 2002 Location: Meeshigan Posts: 597	See today's most popular deals at » Hotmail Access OK guys, this one has me stumped. At work, my boss has a hotmail account for e-mail. When she tries to access it on her PC, it pops up with a 'Page cannot be loaded' error. This happens apparently at random; sometimes she can get in and other times she can't. She can get to the rest of the internet without any noticable problems via the T1 line. This isn't all that puzzing to me; I figured that there's simply something wrong with Hotmail at that specific time. (Usually before 11:00 am EST, but happens randomly thoughout the day.) Here's where it starts to get weird. She can go to another PC in the office and log in successfully. She can go to several other PCs and it will either work or not- again, it seems completely random. This has me somewhat puzzled, but I figured it was an intermittent problem with hotmail. I felt that this was a bit of a stretch, as it's happened for months. (I was just hired about 3-4 weeks ago though.) The kicker is this. The general manager's PC has AOL loaded on it. If she tries to access her hotmail account when logged into AOL and using through the AOL browser (still going through the same T1 line), it works fine. Using the standalone version of IE on the same machine results in the random working/not-working symptom exhibited by all the other machines in the office. The computers range from XP to 98 to NT4, each with differing versions of IE. I've been unable to detect a pattern of any kind. I sent e-mail to MS hotmail tech support, but have received no response and truthfully don't really expect anything. I'm thinking of installing Mozilla on her PC and having her try to access it though that, but don't see where that would make any difference, as it works sometimes. Anybody have any inspirational ideas??? __________________ About 5% of the people in the world can't think. Another 5% can think and do. The remaining 90% can think, but don't.