Try disconnecting and dialing up again, I used to do this a couple of times and sometimes the differences would be as much as 20k.
who has limits on their d/ls with cable? I'm with RR and have never run into this.
Also, if my connection slows down a little, so what? I'm literally downloading 100 times faster now than with dial up. I just downloaded the full version of Americas Army. It took sixteen minutes.