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John C. Dechon · 08-04-2002, 01:36 PM

I guess it works for them and for the reason you cite, but I just don't understand how taking back/exchanging (issuing RMAs) perfectly good computer parts (non-defective) -- because a "technology-challenged" customer couldn't get this or that component to work -- is part of a good business model.

Maybe I was right about not going for that MBA back in the early 1990s after all...might not have been a good businessman.

John D.

08-04-2002, 01:36 PM	#9 (permalink)
John C. Dechon Banned Join Date: Jun 2002 Location: El Paso, TX Posts: 264	I guess it works for them and for the reason you cite, but I just don't understand how taking back/exchanging (issuing RMAs) perfectly good computer parts (non-defective) -- because a "technology-challenged" customer couldn't get this or that component to work -- is part of a good business model. Maybe I was right about not going for that MBA back in the early 1990s after all...might not have been a good businessman. John D.