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yep I know what the problem is, just the solution I have found does not fix it.
When opening the file in Virtualdub and going to file information it displays under audio Compression: Unknown (tag 2000), this means as I have found out that the audion is in AC3 format.
Now the solution to this I have read is you need to get the file iviaudio.ax (AC3 codec) pop it into your windows/system directory and register it or an easier way would be to install the Nimo 5.0 codec pack, I have done both and still cant get any sound.
ps in the end I had to get the Nimo codec pack from Grokster
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