[bobcat242]

As per the advice of someone from Reseller Ratings I decided that it was in the best interest of other Internet shoppers like myself to be made aware of my experience with these bunch of con artists who sell as US1Camera or what ever other name they go by.

I purchased a pretty expensive camcorder on Thanksgiving and then foolishly added a $300 package and a charger for $89.99. I was then contacted by Mickey who in less than 2 minutes told me he was upgrading a bunch of other things for me which would now cost me an additional $150. I had no idea what he was saying as he kept changing everything all the time and so finally when I didn't hear back from him regarding the upgrades, but received an email that my order was shipping out, I contacted him and was surprised to find that a $150 upgrade included a change in the tripod size and a 2GB-4GB memory card upgrade. I told him to revert back to my original order and so he quickly said yes and hung up, sort of annoyed.

when I did receive my order, I realized that all the items in the package were hiked up in price on their website and those same items were selling for a lot less on other reputable sites and the charger wasn't what I had ordered in the 1st place.

so when I tried to contact customer service, I was on hold for about 20 min and then had to take an over an hour verbal bashing from Thomas who told me that dealing with me was costing their company time and money!!!
Anyways after a lot of mental anguish, he finally told me that he would send me the right charger once I sent the other one back, which was fine with me. I had tried to send the $300 package back too, but he was not willing to take them back, before telling me he would charge me restocking fees and a $40 additional shipping charge!!

I was pretty adamant that I wanted the exact same charger(model #) as shown on their website that I had originally ordered online.

Now I was contacted by Rodney Walker who didn't come across as being as rude or as obnoxious as the other 2 people I had dealt with, but he clearly let me know that he wasn't happy with the comments I had sent to Reseller Ratings.

I told him that if the charger arrived in a timely fashion and that was what I had requested in the 1st place, I would let people know that he wasn't as rude as the others and that I atleast got what I had wanted after going thru this ordeal.

The charger did arrive in a timely manner, but yet again, it wasn't what I had ordered. I contacted the manufacturer as I wanted to know how much this charger they had sent me was selling for. I was told to contact a few companies they dealt with and found the exact same charger selling for $17-24.

I realized that all the prices on US1camera were hiked up. Thus deceiving unsuspecting buyers to believe that they were getting a great deal on accessories.

By this time I was so fed up dealing with these bunch of con artists and all I wanted was atleast a refund on the charger as I knew they would never let me send the $300 package back without trying to charge me an arm and a leg for doing that!!

Rodney Walker told me that I could return the charger and get a full refund. I waited for almost 2 weeks and when I hadn't heard back, send him out an email asking him when the refund would go thru.
Now I was told that I would only get a partial refund and once my comments on Reseller Ratings were edited I would receive the rest.
Talk about blackmail, this was exactly what I was getting from this company!!

In about 2-4 days I was surprised to see a full refund for the charger, but was now told by Rodney Walker that he wanted me to remove my comments from Reseller Ratings.

I tried to forget abt this whole experience with this company, but was just contacted by Rodney Walker again who let me know that as they had given me a full refund I was now supposed to revise my comments and hold up my end of the bargain!!.


This is when I decided that it was time to make other buyers aware of what this company is all about.

They are dishonest and rude and a bunch of con artists who cheat unsuspecting buyers.

I am not happy abt spending $300 on a additional package which is just a bunch of cheap items that I could have picked up easily from other reputable online stores and am now stuck with them.
I am not happy about the verbal abuse I had to take or the mental anguish I had to endure and I am certainly not pleased with blackmail of any sort.
All I can say is that they sent me a cheap charger twice both in a timely manner and that Rodney Walker wasn't rude, but I certainly don't appreciate being black mailed by anyone when I live in a country where I am free to say what I want.
So just because I received a full refund which I was entitled to in the 1st place doesn't make me obligated to revise/edit or remove my comments.