ResellerRatings Store Ratings - View Single Post

Socalgal · 11-09-2009, 09:57 AM

Call Technical Support for their backup products and they will lie to you. They'll ask for your telephone number to "call you back in case you're disconnected" but when I *was* disconnected, I received no call back. They also try to get your physical address. When I called yet again a 3rd time to file a CS complaint, they acted like they couldn't care less.

APC has lost a repeat customer. I'll find another company for my backup replacement needs.

11-09-2009, 09:57 AM	#1 (permalink)
Socalgal ResellerRatings Staff Join Date: Dec 1969 Location: USA - Left Coast Posts: 6,766	See today's most popular deals at » APC Customer Service.. Call Technical Support for their backup products and they will lie to you. They'll ask for your telephone number to "call you back in case you're disconnected" but when I was disconnected, I received no call back. They also try to get your physical address. When I called yet again a 3rd time to file a CS complaint, they acted like they couldn't care less. APC has lost a repeat customer. I'll find another company for my backup replacement needs.