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As I said, just configure and buy online. Dell online is still my preferred computer source. Telephone overselling is not unique to Dell. Before they abandoned the business sector, a Gateway telephone sales person sold a friend of mine--a registered financial advisor--a pure gaming machine. She needed 3 monitors and wanted RAID for data protection. She was sold two top of the line video cards and two hard drives configured for RAID 0 (RAID 0 is striping for high performance. Rather than reduce risk of data loss, it essentially doubles that risk).
Bottom line is if you know what you need, a Dell on sale ONLINE is a good way to go. If you ask "What do I need?" of a person with a vested interest in selling you more...well?
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