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Terrible experience. If I hadn't received about $40 worth of the rest of my order, I would think this company is a scam of some sort.
Ordered set of speakers on Sept 18th($273). Has been a terribly inconvenient experience with hifisoundconnection. For roughly 1 solid month now they have had my payment and given back nothing but assurances that the speakers "will be there soon". I've gotten multiple replies that they are backordered, that they will have them sent straight from supplier, that I may have an instore credit. Noone there will answer the phone. The online Cust Service never seems to be ONLINE. I can get NOONE there to respond to requests to refund my money.
Myself, my audiophile friends/family will never purchase from this company either on their site or eBay again. When posting pics and documentary of my install on the Forums I frequent, I'll be mentioning this horrid experience as well.
As it stands, this has been turned over to Paypal for resolution and I have already re-placed my order elsewhere AND received the speakers. Why couldn't HiFi have just done this?
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