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Crimson,
Don't let them take you with yet another tactic; I have seen first hand someone receive a phone call about their business and respond by assuring the complaintent that the employee in question would be fired.
This is a play on your emotions because you didn't respond to the intimidation and merchandise ploys.
Just because you're not ending world hunger doesn't mean you're wasting your efforts. Keep up with your complaint and make a difference.
Frostbite, keep up the support!
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