ResellerRatings Store Ratings - View Single Post - DIGITAL HAWKS is a rip-off artist

Bradana · 09-17-2009, 06:39 PM

I ordered a Canon Digital PowerShot A1000 camera and a 2GB SD memory card from DigitalHawks.com in Brooklyn, NY.

The day after I placed my order, the seller called and informed me that the card I had ordered would not work well in the camera – he said it would take 6 seconds to shoot a picture and the video mode wouldn't work at all. He told me that I should instead order a different card that was double the price. I knew that the card I ordered would work, as my daughter has the exact same camera with a smaller card and it works fast and well both for still shots and video. I told the man I wanted to delete the card from my order. The seller said he wouldn't do that and would send what I had ordered. He rudely hung up on me.

I received the camera 16 days later and I was surprised to find that it was not the gray camera I had ordered but PURPLE instead. I also found that it was missing the 32 MB card that the manual says is included (and that my daughter received with her camera). It was also missing some of the usual plastic packaging and wrapping that comes with new items – the batteries were not packaged as new and after using the camera for ten minutes the batteries were dead. I have to wonder if the camera has been used before. It was supposed to be new and stated that a manufacturer’s warranty was included.

I am NOT pleased with the fact that the seller lied to me and that I received a product color that I did NOT order and which has a missing part and used batteries.

I would NOT order from this merchant again. I don’t trust him.

FOLLOW-UP POST two days later:

The THE DIGITAL CAMERA I GOT IS BROKEN. I thought it was just the batteries, but now I found out it's the camera!! After 10 minutes of use, no matter what new batteries I put in, the camera says "change batteries" and the screen goes black and the camera shuts down.

DigitalHawks poses as a dealer of NEW equipment, saying on their webstie that the products have a 1-year manufacturers' warranty. The camera I bought did NOT have the warranty card enclosed.

I won't list the website which shows further such negative reviews, but I'll just say that one should research DigitalHawks before purchasing from them. I wish I hadn't wasted my time and money...

09-17-2009, 06:39 PM	#1 (permalink)
Bradana Registered User Join Date: Sep 2009 Posts: 1	See today's most popular deals at » DIGITAL HAWKS is a rip-off artist - CAUTION I ordered a Canon Digital PowerShot A1000 camera and a 2GB SD memory card from DigitalHawks.com in Brooklyn, NY. The day after I placed my order, the seller called and informed me that the card I had ordered would not work well in the camera – he said it would take 6 seconds to shoot a picture and the video mode wouldn't work at all. He told me that I should instead order a different card that was double the price. I knew that the card I ordered would work, as my daughter has the exact same camera with a smaller card and it works fast and well both for still shots and video. I told the man I wanted to delete the card from my order. The seller said he wouldn't do that and would send what I had ordered. He rudely hung up on me. I received the camera 16 days later and I was surprised to find that it was not the gray camera I had ordered but PURPLE instead. I also found that it was missing the 32 MB card that the manual says is included (and that my daughter received with her camera). It was also missing some of the usual plastic packaging and wrapping that comes with new items – the batteries were not packaged as new and after using the camera for ten minutes the batteries were dead. I have to wonder if the camera has been used before. It was supposed to be new and stated that a manufacturer’s warranty was included. I am NOT pleased with the fact that the seller lied to me and that I received a product color that I did NOT order and which has a missing part and used batteries. I would NOT order from this merchant again. I don’t trust him. FOLLOW-UP POST two days later: The THE DIGITAL CAMERA I GOT IS BROKEN. I thought it was just the batteries, but now I found out it's the camera!! After 10 minutes of use, no matter what new batteries I put in, the camera says "change batteries" and the screen goes black and the camera shuts down. DigitalHawks poses as a dealer of NEW equipment, saying on their webstie that the products have a 1-year manufacturers' warranty. The camera I bought did NOT have the warranty card enclosed. I won't list the website which shows further such negative reviews, but I'll just say that one should research DigitalHawks before purchasing from them. I wish I hadn't wasted my time and money...