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I would not do business with Exotic Phone again.
I picked up an LG Shine phone from them at their NYC location in August 08. Was obviously an open box, and there was no USB cable. But at least the phone worked. However I returned to their Broadway location a few weeks later to get a USB cable and the doorman said they had moved and were no longer in the building.
But last friday I called and ordered an LG Secret. They charged my card $207 and said the phone would ship on Monday. They told me they would email me an invoice.
1) Exotic Phone charged my credit card immediately.
2) Exotic Phone NEVER emailed me an invoice like they promised.
3) Exotic Phone NEVER shipped the phone.
4) Exotic Phone FAILED to call me to tell me they weren't shipping the phone.
5) I called them yesterday, they said and I quote 'there was something wrong with their account, that they had issued me a full refund and to try to order the phone next week.'
But I never got the refund. I had to call the credit card company to dispute the charge. I will let you know how this gets resolved, but these people are obviously shady Scam Artists. I should have known better! Next time i want an unlocked phone I'm trying an ebay seller with positive ratings.
And I will definitely complain to the better business bureau and the FTC about these low-lives...
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