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Here is a detailed look of exoticphone.com’s operation.

Exoticphone.com Customer Support

Customer Support Location: Road# 29, House# 379 (4th floor), Dhaka, Bangladesh
Total Number of Employees (may vary): 6
Operations Manager: Neo Anderson (aka Kazi Sakhawat)
Marketing Manager: Jason Smith (aka Sajib Asharul)
Senior Sales Representative: Ricky Junior (aka Md. Shariar)
Senior Sales Representative: Murphy Henry (aka Maruf Mosharraf)
AVS and Printing Section: Mark Ross (Mostafa Enam Morshed)
Bangladesh Office Administrator: Hasenur Rahman (aka Sajib)

Exoticphone.com Warehouse

Warehouse Location:

Empire State Building
350 5th Avenue
57 FL Suite 5710
New York, NY 10118-0110

Total Number of Employees (may vary): 3

Mohammad Mohiuddin (aka Din)
Arif Billah (aka Bill, Tony, etc.) Co- Owner
Mohammad Jahidullah (aka Jay) Co- Owner


This is it!!! A total team of only 9 members who are working in the whole of Exoticphone.com. When customers call at their number 212-561-5358, the call is being forwarded to Bangladesh via the VOIP technology (using 8 x 8 formerly Packet 8 service). Customers who already called and spoke with their customer support representatives, i’m quite sure 70% will agree that they faced communication problems as in the voice breaking up, the call getting disconnected, etc.

Now, can you even imagine how vulnerable the condition of exoticphone.com is? There are customers who places order over phone with them. For that they have to give out their credit card information (in some cases additional information as in driver’s license, copy of credit card, social security number for t-mobile activation plan) to people who are sitting in a small south-asian country (Bangladesh). If the customers only knew (?) to whom and where they are giving out this information to and how risky it is, as it increases the chance of Identity theft, provided if the information, people sitting in Bangladesh use it for a bad purpose. Exoticphone does not take any measure to protect or destroy this sensitive customer information whatsoever.

Now, let’s talk about the kind of business they do. If we use the term “Scammer”, that would probably not be the right term, as they have a store location in NY and is a registered company, but the kind of business they do, they are quite close of being an “Internet Fraud”. Only supplier they have in US is “National Electronics”, other than that most of their cell phones comes from Hong Kong and China. They claim that they sell Brand New, Unlocked, OEM Cell phones (this has to be the biggest joke) when all they do is sell refurbished and second hand products.

They do have some satisfied customers (customers who are extremely lucky to get a refurbished phone in almost brand new condition..lol) but other than that, all negative.

That is it for now. What ever I have mentioned, I don’t know it’s a negative or a positive review; this is what the truth is. Maybe im no one and just writing this negative reviews to hamper exoticphone’s reputation, but Im not the only one, whose been writing all this.