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Old 06-18-2009, 04:24 AM   #52 (permalink)
Physcok21
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Join Date: Dec 2007
Posts: 4
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Quote:
Originally Posted by gogowild View Post
Hi, im here to tell you guys about my shopping Experience with Exotic Phone. Couple of weeks ago I placed an order for a cell phone with them. I asked them about their shipping charges, the rep told me that, they have three methods of shipping, starting with ground for $18.95, then they have 2nd day for $35.00 and lastly they have Over night for $50.00. I thought the shipping cost was way expensive so thats why I requested for a discount, the rep told me that, they wont be able to give me any discount but he agreed to give me special offer. The offer was that, if I place the order over the phone then I will get over night shipping for the cost of ground ($18.95), I thought to myself that if was a good deal, I placed the order over the phone.
Next day I was waiting for the phone to arrive but it didn't show up, anyways I called ExoticPhone.com and asked them whats going on, they told me that, they didn't ship the phone yet, I became so angry, I just wanted to cancel the order but the rep told me that there was some problem for which they couldn't ship it, he promised that he'll ship it out immediately & send me a free car charger a long with it. Finally I agreed and told them to ship it. The next day also the phone didn't come, I called them again, this time they never knew what to say, the rep was a very nice person thats why I couldn't be rude, he asked for one more day & this time finally he promised free shipping. I got the phone the very next day along with a refund for $18.95 & a free car charger. Anyways I have no complains against them because at the end of the day they gave me what I wanted & hats off to their customer service team for being able to handle a Nut case like me.
i m just going to accuse you of lying again since they would never do something like that and no one in their right minds would go around posting something like you just posted. What kind of business is willing to reduce shipping by 40 bucks?!? For every post you have, I will write something back just to ensure people don't buy from you guys.
this is karma for lying to me and stealing my money.

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