Welcome to RR.
I know the place, lived in Kent for 14 years and never set foot in it. Never looked very busy when ever I went by and I always thought it was a rather small operation.. The
BBB report gives them a 'No Rating'.
Most people I know in this area recommend
doddcamera.com. Their
BBB report gives them a
A+ rating. They have about a dozen stores in Cleveland, Akron, and Dayton areas. If you went to Kent then you were only about 30 mins. from Dodd's Akron store at 2855 W Market Street, Akron, OH.
If you were coming from Youngstown that would likely been the closest one, straight down 76. If you were coming from further north, Ashtabula, there is a location in Willoughby, take 90.
doddcamera.com/dodd-store-location.html
There is also a
cordcamera.com/ store in Warren at 8400 East Market St. That store's
BBB report also has a 'No Rating'. But, the
BBB report for their HQ's in Columbus is rated a
B.