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Old 01-19-2009, 05:10 PM   #1 (permalink)
TCes
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Join Date: Jan 2009
Posts: 0
TCes is infamous around these parts
many user ratings do not correspond to reviews

I found your helpful website as a result of being scammed by a camera seller. However, in investigating other low prices on the web, I find that your numeric rating seems to not correspond to the written content of the reviews. A specific example would be the reviews for US1camera. One good review and a lot of bad ones. I note for instance that on 1/15 Buyer7777 posted an angry dissatisfied review, but the rating on that review was "very satisfied" ?? I wonder if your multiple choice review rating page is too complicated? (seemed simple to me.) Or perhaps somehow the aggregate rating scores are being manipulated? What's going on?

It would also be helpful if it were possible to provide an option to see a graphic of review numeric value Vs. time in order to determine if a company looks like it is improving in customer satisfaction, or going down hill.

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