[doubletrouble]

i haven't had the final say on them ,but I ordered a canon xsi on November 18 with their 7-9 business day free shipping and here it is Wednesday January 7th and i still do not have my camera.My visa bill was alreadt paid. The package is in transit. finally. Its a long story about them running out of silver color, not being able to get them for the holidays for a decent price from their wholesalers ,lowering the price while still having mine on back order ,showing it as in stock on the website, 4 phone calls on hold for 20 minutes each time , limited customer service hours , and finally getting someone to promise delivery in 2 day shipping and it looks to be following through.U.p.s has processed the order and is on time.
Now they still owe me $20 refund for the price being lowered and also promised me a free battery as compensation for the delay. we'll see.
Luckily ,the camera was an upgrade for my wife's xt and her camera is fine. I just wanted it delivered for her birthday on dec. 30... not.
I see their ratings have gone down a lot recently. I did not want to blast anybody until the story is over but what does anybody think about this company?