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Thanks for the welcome and information. I had been reading the reviews page and (of course) wish I had read it before making a purchase.
This site is an excellent resource and well subscribed, but it it unfortunate that so many people, like me, find it after they have been scammed.
What would be really useful is a sticky post on suggested steps to take after a scam order has been received. I think I have found all of the places to file complaints and will be trying my credit company for a resolution but it is daunting for most people to know who to call, whether they should return merchandise, how to deal with the 'customer service', etc.
It is also hard to know consumer rights concerning such things as the validity of 7 day return policies and the restocking fees. They vary by state so perhaps another sticky?
For these Brooklyn camera companies I would like to suggest that people also forward their story to a NY newspaper - the scale of this fraud is huge.
My 2c, thanks
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