[pborghee]

I read all of your replies to this thread and i usually cant stand getting on here and doing this but this company has pushed all the right buttons for me to get angry. I ordered and paid for 2 phones from exoticphone.com on nov 15 2008. The order wasnt "put in" their computer until the 20th. Which doesnt bother me since i paid thru paypal. On Nov 20th they said they would overnight my phones since i paid for the overnight shipping. I didnt recieve the phones until the 26th. Once i recieved the phones the LG KF700 that I had purchased was broke. The bottom half of the touch screen was not working. Me and my girlfriend spent a few hours trying to work with it and after about 2 hours the inside of the touch screen shattered. Now I used to own a cell phone store in Oklahoma City, OK called Adam Wireless and electronics and I know how business is suppose to be ran. I immediately called the store and advised them what happened. They said to go ahead and ship back the phone, overnight, and they would ship a new one back out. On the 1st of december i shipped the phone out and at 1255 on dec 2nd they recieved the phone and this guy everyone talking about named Bill signed for it. For the next 15 days i called and emailed and called and to no avail. They told me they hadnt recieved the phone yet. They told me it takes 7 days to process. They hung up on me. They told me that they already looked at the phone and they were shipping out a new one. They even tried to transfer me to a supervisor which happened to be the exact same person. They told me that the warehouse hadnt processed the return. All these things they told me meant nothing. Finally on the 18th of december, 16 days after they recieved my phone they told me that it was my fault the phone was broke and they had shipped my broke phone back to me on the 17th. I argued for 48minutes. Cell phone bill will be high this month!! They did the same crap they had done for the past 18 days. Finally i asked if I could have the tracking number so i could see when my phone would get there and they told me they dont keep tracking numbers on file. They couldnt even tell me which company they used to ship it. They passed me on to every person which sounded only to be 2 people that changed there names. Today is the 19th of december at 1239cst. They have yet to give me a tracking number and have yet to recieve my phone. I have contacted ripoff report and filed a claim and i have contacted the bbb and ahve filed a claim. I have also contacted my credit card along with paypal and filed a claim. All of which have promising leads. Sorry for being so long but some of the people on here dont believe people ahve real complaints. If you have a problem with any information i have said please feel free to contact me and i will provide all the transaction numbers you need. Please dont use this comapny cause i would hate for someone to go through the same mess I had to.*****UPDATE***** I just got off the phone with a "supervisor" ang he gave me a tracking number and said the phone shoul dbe here tomorrow because they sent it out 2 days ago. When i called UPS.com to verify the info they said that the tracking number they had given me was just printed today. I called the store back and they said "ooooppps we gave you the wrong number". They then gave me the same number but 1 number different. I again called UPS.com and again they said the same thing.