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I made the mistake of purchasing from this place.
hifisoundconnection must be operating from a basement.
Purchased a 500 foot reel of wire of ebay.I was sent a small package containing 9 feet of wire and not the wire that I ordered.
I needed the wire for an install and had to purchase locally.I emailed,explained what had happened and that I wanted a refund.The basement operation would not reply to several emails and you will not get through on the phone.
I then threatened that the next call would be made to my American Express and Paypal. I then received a reply to emails I was told that I couldn't get a refund unless I left positive feedback.
I was told that I couldn't get a refund,then someone else told me the refund had been done and I would see it tomorrow on my Amex card,then I was told that no this could not be done,the wire was shipped out ,the wire was not shipped out,I had to leave positive feedback.
The stories went everywhere and I couldn't get a straight honest answer.
Well next I filed a dispute with Paypal.
Paypal reviewed and I received my money back.Then I received an email from them calling me a jerk.
If you deal with this basement operation good luck but if I were you I would buy from a reputable company.
If you do not believe any of us here try this.Email the company complain that you only received part of your shipment or that the item received was wrong and see if you can get a reply.Try there phone number before you purchase.
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