ResellerRatings Store Ratings - View Single Post - Newegg.com Customer Service is Awesome! Best place to buy electronics!

Fuerza · 10-27-2008, 11:48 AM

Unfortunately, I'm going to have to disagree with you. I ordered a computer game from them (Civilization IV:Colonization - BTW, don't get this if you are a veteran of the old 1994 version, you'll be disappointed) and was told both verbally and in a received email of the order that it would be 3-5 days for delivery. WHAT A CROCK!! Newegg has decided to hitch it's wagon to DHL - big mistake!!! DHL is a bit of a sly one in that they handed my parcel off to the USPS and it took another 5 days for THEM to play around with it. Of course, when I called Newegg, they just wanted to get rid of me by telling me to call DHL, and DHL just wanted to get rid of me by telling me it was handed off to the USPS and that I had to call them. Now, Newegg gets no more business from me for choosing slick and shady delivery companies.

10-27-2008, 11:48 AM	#3 (permalink)
Fuerza Registered User Join Date: Jan 2005 Posts: 13	Unfortunately, I'm going to have to disagree with you. I ordered a computer game from them (Civilization IV:Colonization - BTW, don't get this if you are a veteran of the old 1994 version, you'll be disappointed) and was told both verbally and in a received email of the order that it would be 3-5 days for delivery. WHAT A CROCK!! Newegg has decided to hitch it's wagon to DHL - big mistake!!! DHL is a bit of a sly one in that they handed my parcel off to the USPS and it took another 5 days for THEM to play around with it. Of course, when I called Newegg, they just wanted to get rid of me by telling me to call DHL, and DHL just wanted to get rid of me by telling me it was handed off to the USPS and that I had to call them. Now, Newegg gets no more business from me for choosing slick and shady delivery companies.