doomba,
Feel free to email or call us as well. If you have a real complaint and you are a reasonable customer, we are here to help you. If you wish to return something you bought, we offer a full refund policy.
So just to recap.
If you are not satisfied with your purchase we will give you a full refund Please contact us.
If you have a problem with your order and have a reasonable request please contact us.
We can be reached at 877-960-9473 my extension is 209.
I can also be reached at
simon@shopsunshine.com