I had placed a order at my friends suggestion who was building my computer, from Newegg,who I have heard and read alot of great reviews about them.
That was not my experience.I placed a order and because of a wrong digit in my cc#, I cancelled the order,before it was at stage 3.then I proceeded to order my computer components again totaling $678.
When I looked into my checking account I was double charged (including the cancelled order) that cleaned out my checking account and was charged
$210.for insufficient funds.Nice!
I called Newegg customer service(notice they don't include their toll free # anymore?I had my friend find it in his past order's)
I had some Hispanic lady,who seemed as though English was her second language, tell me that my bank account would be credited in about 3 to 5 working days.Wow!
I said that I wanted to speak to the customer service manager,which she seemed to go through the motions,but I could hear her conversing in Spanish to one of her associates. took about 5 minutes,then returned and said "the manager was unavailable" also the demeanor of this customer service person was not at all helpfull,or friendly.
I looked at the eggxpert forum pictures of the Newegg staff members.Are these people affiliated with some kind of street gang? Sure seems so.
In any case
I will never order from them again.
