Thread: IKEA SUCKS
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Old 05-01-2008, 10:00 AM   #18 (permalink)
Dana King
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Join Date: May 2008
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IKEA Kitchen cabinets SUCK!!!

I purchased and installed an entire IKEA kitchen cabinet for my home. I would never, ever recommend it to anyone because of the lack of support and difficulty of assembly. This is not a project for the amateur home owner because of the high level of carpentry skills required to complete the project. The store in Elizabeth, New Jersey is infamous for giving you the wrong parts and wrong advice, requiring several trips back and forth before you have all the right hardware and components. The most frustrating problem occurred when I tried to install their "Emsen" stainless steel sink. I learned later that it is a custom size sink unique to IKEA, and that size was discontinued six months after I purchased it. That means I can never purchase another same size sink if I ever scratch or dent the original sink. To make matters worse, the sink comes with metal clamps to fasten it to the laminated counter top but the IKEA sink cabinet is too small, so I can only install the supplied clamps on two of the four sides. IKEA's main customer service department does not respond to voicemails and they make it impossible to get in touch with anyone at the corporate level. I would call my entire IKEA experience a DISASTER!!!

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