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Very low prices but could care less about the customer. I ordered a jacket and chaps from them, i received the jacket but was way too small. I used the size chart on their website and the jacket wasn't even close to fitting. Two weeks after the order, i called to check the status of the chaps and found out that they were on back order. I explained that I was never notified of the back order and changed my chaps to another pair that were supposedly in stock, i asked them to ship overnight for me because i needed them that weekend and they said they couldn't do it and that I had to speak to a manager. The manager didn't answer the phone, i left a message and never received a return call. The following week I called to check the status and they said they still didn't ship. Called back a few days later and found out they canceled my order and refunded my money, this cancelation was a few days prior to my last call, which they didn't notify me at that time. I'm going on a long ride next week and need a pair of chaps for this. I'm cheap, i love finding deals, but will never buy from them again. FYI, they claim shipping is free on their website for exchanges, read the fine print, you have to pay to return the items.
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