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Old 02-01-2008, 05:30 PM   #35 (permalink)
rbv4531
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Join Date: Jan 2005
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Besides the FTC 30-day rule, you might also be interested in the text from the Mastercard Merchant Rules, (probably other types of credit cards have similar rules):

The merchant must present records of valid transactions to its acquirer no later
than three bank business days after the date of the transaction, except
• the record must not be presented until after the goods are shipped or the
services are performed unless, at the time of the transaction, the cardholder
agrees to a properly disclosed delayed delivery of the goods or services,

In other words, a company must not charge a Mastercard until the items are shipped unless they got your approval for a delay. My understanding of this is that if it takes longer to ship than the time stated in their Terms and Conditions when you order, they have to refund your card. Failure to do so would be reason to request a chargeback. For other credit card types, you'd have to check the relevant rules.

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