I decided to browse their site for myself. I'm currently looking at HTDVs, specifically RP / DLP, and I'm VERY familiar with Mitsubishi's 2007 model lineup.
When I browse their site, I find that the model series is "WS" (All 2007 Mitsubishi RPTVs start with "WD").
From their home page, I clicked "Rear-projection" under televisions (upper-left), then "Mitsubishi" (top-center) as the Category.
Scrolling down, one of the model numbers is WS-65613, cost is $2,489.00. Here is the link to the television:
http://www.shopsunshine.com/item.php?item_id=1268
Next, I went to Mitsu's website.
www.mitsubishi-tv.com From the home page, click support (upper-left) then click "Owner's Guides" (Center). The great part about this site is that they list all products by year model. I finally found the above model listed under "CRT Televisions", 2004 year model. Here is a link to the User's Guide for THIS model:
http://www.mitsubishi-tv.com/img/220030
Here are the issues I have with this:
1. This is a circa-2004 television being represented as current technology. In fairness, there is nothing on their site that SAYS it's this year's model, NOR is there anything on this site that says it was made THREE YEARS AGO (New models come out in fall). Again, in fairness, the tech specs are correctly represented. However, to the casual observer, the site makes it seem that this is a brand-new purchase of current technology. Examples include the fact that this TV does not support 1080p and DOES NOT have any HDMI inputs. (The WD-65734, 2007's DLP-equivalent model has THREE HDMI inputs, supports HDMI 1.3, and supports 1080p which is the current Hi-Def "Standard" )
2. The value of almost all technology depreciates at the rate of about 50% every 18 months. (As a rule of thumb, but not everything adheres to this rule -- especially since technology items typically have almost no intrinsic value) Therefore, I would expect a circa-2004 television like this to cost $2500 / 2 / 2, or about $800. I think $1000 would be GENEROUS. So, in my opinion, they are overcharging by 150%, AND they want $445 for "white-glove" ground delivery service. My opinion is that THIS IS A TOTAL RIP-OFF.
3. NO ONE ELSE is selling this model. I found ONE HIT on Froogle, "Home Price Club" for the about the same amount (NO SPECS listed, website was slow to load, but that's another story). With no basis for comparison (apples-to-apples), it's easy for this company to represent anything they want about the product, and charge any price they want.
If this is representative of how this company does business, engaging in potentially-deceptive practices, then how can we trust anything the company representative says about how the incident at the beginning of this thread was handled? The company was worried enough about
PR to respond in this thread (calling the guy a liar AGAIN), but not to apologize, and not to try to work things out.
My conclusion is BUYER BEWARE. To those of you who purchased something from these guys, you may be SATISFIED with your purchase, but you might not have purchased what you THINK you purchased.
I will be HAPPY to retract or edit this post if ANYONE can prove me wrong on the points I have made above.