Welcome to RR.
We already have a thread on this company at
NEVER buy from shopsunshine.com.
([
EDIT:
The two threads have been merged, so please disregard the link above as it leads back here.
)]
You can also leave a review
here at RR.
This company has a rating here at RR of ~8.15 out of 10 with 915 reviews since NOV2002.
Pricegrabber.com gives them a ~4.15 out of 5 with 1936 reviews.
However,
the BBB report says,
Quote:
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Based on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the underlying reason for the complaints.
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The 'unsatisfactory rating' is diffidently due to the 'No Response' by the company to 16 complaints over a 3 year period, plus some other matters. A 'No Response' is inexcusable, one or two I can understand as they may have been overlooked. Since they have only had 104 complaints total, that works out to around a 15% chance that any problems you encounter with this company may just be ignored. Other problem areas per the BBB report seem to be, from most to least complaints; Delivery Issues, Credit or Billing Disputes, Refund Practices, and Selling Practices.
I can't say I would use/or recommend this company due to those 16 complaints despite their above avg. reviews.