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Old 10-10-2007, 11:34 AM   #23 (permalink)
nomaxim
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Join Date: May 2002
Location: Stow, Ohio, Sol III
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Good to hear AnnoyedByHFSC.
Normally I'd suggest going through the BBB with matters like this. But, in the last month they have got 10 more complaints, 4 of which are listed as 'Unresolved' or 'No Response.' So it looks like they either don't use BBB meditation or ignore the complaint around 40% of the time.

BBB report.
Current 127 complaints in 36 months;
27 Unresolved- Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
12 No Response- Company failed to respond to the BBB to resolve or address the complaint issues.

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Last edited by nomaxim; 11-30-2007 at 06:52 AM.
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