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Old 08-09-2007, 01:24 PM   #152 (permalink)
reward9003
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Join Date: Aug 2007
Posts: 1
reward9003 is on a distinguished road
Bait and switch and way overcharged

I ordered a Nikon Lens. When I called to verify they talked me into what was supposed to be a brand new Sigma issued lens that was better than the Nikon. I allowed them to change my order, then they charged me an extra $30 for a lens hood. My total charge with free shipping was $439.

When the lens arrived I researched it at Sigma's web site and some other retail sites. Found out the lens is worth about $140 and comes with a lens hood.

Called them back and they swore up and down that the lens was the newest available and that it was not even being released until September. Had no answer why Sigma did not show any new release and had the lens they sent me with the same specs for a MSRp of $200 with the lens hood.

What a run around (took three hours). When I finally just gave up and asked for a return authorization number they told me that I would have to pay $73 before I would get my credit card credited.

After about another hour I got the return number apparently without a restock fee. I am sending it back today, calling my credit card company and cancelling the charge. Am looking into filing a complain with the Attorney General in NJ. Also looking into a possible class action against them. My firm, and I mean "My Law Firm" does some class action work.

Do not use these people, you will ge ripped off.

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