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I really don't know how Alienware has survived this long charging the outrageous prices they do,along with their less than stellar quality of work and customer support.Any computer tech worth his pay would have known about the issues with Vista and SLI,as well as the fact that only 64 bit versions support 4 mb's of memory.And the overheating indicates a severe problem.The list of problems you've given with this system for the price you paid is completely unacceptable,they should take it back and not charge you a penny.I can see that being bought by Dell hasn't done much to improve this company's performance,which doesn't surprise me.
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