ResellerRatings Store Ratings - View Single Post - WARNING: fotoconnection (eshopperpro4, TVsDepot, TheWizStore, ephotoclub, 1stopcamera

MATTR7 · 06-21-2007, 01:45 PM

I HAD SAME EXPERIENCE TODAY.
I ORDERED A NIKON D80 AND WHEN I CALLED TO CONFIRM THEY SAID I NEEDED TO BUY A BATTERY AS "THIS MODEL I SELECTED COMES WITH A BATTERY THAT ONLY LASTS 15 MINUTES". I TOLD "SAM" THEIR CUSTOMER SUPPORT THAT I WOULD CALL NIKON USA TO SEE WHAT CAME STANDARD WITH THE CAMERA. HE WAS REALLY RUDE AND HUNG UP ON ME. ALSO HUNG UP ON ME WHEN I CALLED BACK. FINALLY HE ANSWERED THE PHONE AND TOLD ME HE WAS SENDING AN UPGRADED MODEL AND THAT WAS IT, EVEN THOUGH I SAID I DIDN'T WANT IT. WHEN I RECIEVED THE EMAIL THAT IT WAS BEING SHIPPED THEY HAD CHARGED ME AN EXTRA $100 SENT IT BY GROUND MAIL (I PAID FOR 2 DAY EXPRESS).
I CALLED THEIR CUSTOMER SUPPORT AGAIN AND THE MANAGER "PETER" TOLD ME IF I DIDN'T LIKE IT I COULD CANCEL AND THEY WOULD CHANGE ME +$200 FOR SHIPPING AND RE-STOCKING OR PAY WHAT THEY CHARGED AND WHAT THEY SENT EVEN IF IT WASN'T WHAT I ORDERED OR AGREED TO PAY.
THESE GUYS ARE REAL CHEATS.

06-21-2007, 01:45 PM	#10 (permalink)
MATTR7 Registered User Join Date: Jun 2007 Posts: 1	See today's most popular deals at » FOTOCONNECTION - REAL SCAMMERS I HAD SAME EXPERIENCE TODAY. I ORDERED A NIKON D80 AND WHEN I CALLED TO CONFIRM THEY SAID I NEEDED TO BUY A BATTERY AS "THIS MODEL I SELECTED COMES WITH A BATTERY THAT ONLY LASTS 15 MINUTES". I TOLD "SAM" THEIR CUSTOMER SUPPORT THAT I WOULD CALL NIKON USA TO SEE WHAT CAME STANDARD WITH THE CAMERA. HE WAS REALLY RUDE AND HUNG UP ON ME. ALSO HUNG UP ON ME WHEN I CALLED BACK. FINALLY HE ANSWERED THE PHONE AND TOLD ME HE WAS SENDING AN UPGRADED MODEL AND THAT WAS IT, EVEN THOUGH I SAID I DIDN'T WANT IT. WHEN I RECIEVED THE EMAIL THAT IT WAS BEING SHIPPED THEY HAD CHARGED ME AN EXTRA $100 SENT IT BY GROUND MAIL (I PAID FOR 2 DAY EXPRESS). I CALLED THEIR CUSTOMER SUPPORT AGAIN AND THE MANAGER "PETER" TOLD ME IF I DIDN'T LIKE IT I COULD CANCEL AND THEY WOULD CHANGE ME +$200 FOR SHIPPING AND RE-STOCKING OR PAY WHAT THEY CHARGED AND WHAT THEY SENT EVEN IF IT WASN'T WHAT I ORDERED OR AGREED TO PAY. THESE GUYS ARE REAL CHEATS.