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WOW!!! I am so excited to hear that someone is actually doing something about this, although I wish they would be shut down. In November I turned them into Amex when I received my camera, and the receipt showed me being charged twice what I was told I would be charged. I guess Amex took it seriously, and I was obviously not the first, or the last. These things take time, and hopefully everyone who actually lost money, even if it was the refund, I would contact the NJ Atty Gerneral's Office. I'm sure all of your accounts will be needed for the case. I know that when I had the encounter with the "person" on the other end of the phone, I was so taken aback that I had to pinch myself because I couldn't believe someone in customer service was speaking to me is that manner. It sounds like everyone else experienced the same thing, and that should be known in court, especially if you live in or near NJ.
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