[noverice2k]

The first phone I bought from exoticphone.com was the Nokia 7610. I needed the shipment to go out the same day so that I could get it by the next day. But once I purchased the phone I got a notification from exoticphone.com that orders take 24-48 hours to dispatch and thay I may have to wait two days. I was very anxious since in two days I leave the country (and this phone suppose to be a gift for someone). So, I called exoticphone.com and spoke to someone name Bill. I explained the whole situation to him. He listened to me patienty and told me that he'll call me later that afternoon and let me know. He had mentioned that he need to make sure that the product didn't go out. He called me within an hour and told me that the the phone was shipped out. However, he was very nice to me and told me that I can still come pick up locally from their manhattan location and that when the package arrives to my house I can just simply return it. I went to pick up the merchandise and he didn't charge me any taxes. I was very please with Bill's service. Real gentleman. they simply just trusted me and gave me another one. I was very pleased with exoticphone.com's service. I would definitely buy from them again.. Thansk bill.