ResellerRatings Store Ratings - View Single Post

aaronjb · 12-04-2006, 08:31 AM

From HardForums ( http://www.hardforum.com/showpost.ph...&postcount=164 ):

I want to let everyone know that they need to keep an eye on whatever credit card accounts they have used with monarch.

Here's why:

I've ordered from them 2 times, the first around feb of this year, the second around july. The first shipment came fast, the second was slow shipping, but since i was not in a hurry, I forgave them. Then about 2 months ago, (late august) I was checking my checking account online, and I noticed a $500 charge from Monarch made about a week before I was going over the account. (I used my debit card for monarch purchases). I was going WTF!? and was about to go ballistic since of course I had not bought anything from them for almost 2 months at that time. A quick check showed no other unusual charges so I didn't think i had an ID theft problem. I awoke the next morning to call and scream bloody murder, before the call completed I noticed that the $500 charge had been credited back to my account that day. Monarch didn't just delay a refund, they made a completely unautherized charge on my account. So they basically "borrowed" $500 of my money for 6 days.

This may have just been an "honest" mistake unrelated to the floating issue. But what really disturbs me is that I feel that making an unauthorized charge is more serious then a refund delay, and that fact that it was essentially an immediate withdrawl of my cash from my checking account, instead of a credit charge, it could have put me in a really bad spot like bouncing checks. Luckly that didn't happen, but still....on that a vowed not to use Monarch again.

12-04-2006, 08:31 AM	#277 (permalink)
aaronjb Registered User Join Date: Nov 2006 Posts: 14	See today's most popular deals at » Beware - Monarch making unauthorized charges! From HardForums ( http://www.hardforum.com/showpost.ph...&postcount=164 ): I want to let everyone know that they need to keep an eye on whatever credit card accounts they have used with monarch. Here's why: I've ordered from them 2 times, the first around feb of this year, the second around july. The first shipment came fast, the second was slow shipping, but since i was not in a hurry, I forgave them. Then about 2 months ago, (late august) I was checking my checking account online, and I noticed a $500 charge from Monarch made about a week before I was going over the account. (I used my debit card for monarch purchases). I was going WTF!? and was about to go ballistic since of course I had not bought anything from them for almost 2 months at that time. A quick check showed no other unusual charges so I didn't think i had an ID theft problem. I awoke the next morning to call and scream bloody murder, before the call completed I noticed that the $500 charge had been credited back to my account that day. Monarch didn't just delay a refund, they made a completely unautherized charge on my account. So they basically "borrowed" $500 of my money for 6 days. This may have just been an "honest" mistake unrelated to the floating issue. But what really disturbs me is that I feel that making an unauthorized charge is more serious then a refund delay, and that fact that it was essentially an immediate withdrawl of my cash from my checking account, instead of a credit charge, it could have put me in a really bad spot like bouncing checks. Luckly that didn't happen, but still....on that a vowed not to use Monarch again.