ResellerRatings Store Ratings - View Single Post

boostedtsi · 11-30-2006, 03:28 PM

If you want "service" from newegg, you literally have to post here. If not, see what happens, I bet it won't be much.

They do not care about the customers, they care about damage control.
If you are as cheap as to sell yourself and your opinion for $50 in store credit... your not much in my opinion. They mess up a date sensitive deadline, cause loss of funds, but that $50 store credit offer makes it all better...

Sorry but even after that they still screwed up and do not deserve a clean slate.

Does it help to get that credit only to have them screw up when you try to use it, or screw up even worse later on?

Yeah I have used newegg before. 4 times. Only once did things go right. And only once did they 'step up' and go out of their way to correct things, and that was after I posted here about them.

So have no misconceptions, you either have to be very firm with them on the phone, or take it to a customer review site (like this one) to get there attention and get them to do the right thing.

11-30-2006, 03:28 PM	#30 (permalink)
boostedtsi Registered User Join Date: Mar 2006 Posts: 58	If you want "service" from newegg, you literally have to post here. If not, see what happens, I bet it won't be much. They do not care about the customers, they care about damage control. If you are as cheap as to sell yourself and your opinion for $50 in store credit... your not much in my opinion. They mess up a date sensitive deadline, cause loss of funds, but that $50 store credit offer makes it all better... Sorry but even after that they still screwed up and do not deserve a clean slate. Does it help to get that credit only to have them screw up when you try to use it, or screw up even worse later on? Yeah I have used newegg before. 4 times. Only once did things go right. And only once did they 'step up' and go out of their way to correct things, and that was after I posted here about them. So have no misconceptions, you either have to be very firm with them on the phone, or take it to a customer review site (like this one) to get there attention and get them to do the right thing. Last edited by boostedtsi; 11-30-2006 at 03:33 PM.