Quote:
Originally Posted by GA400  We are not saying that RR is unfair OTHER than the fact that they allow negative posts based on policy alone when the customer has already agreed to those policies. Having said that we know this does not makes up the majority of posts.
We are genuinely trying to make things right with you now
did I forget anything? |
Did you ever stop to consider that maybe it's your policies that are unfair?And if you know that the problem goes beyond this,why keep harping on it?
You keep saying that you're trying to make things right,but the same complaints keep coming in.This isn't something that happened overnight,it took over a year of complete disregard of the rights and needs of customers.Did you forget anything?Yes,you forgot to DO something about it!