Quote:
Originally Posted by gjake  I have always had good service with Newegg until this last build. I have been a customer for about 4 years. Now the customer service has been awful and I have been a month waiting for a 26.00 refund on parts not shipped from the TN warehouse. That warehouse failed to ship $600.00 worth of parts for the build and I had to pay again to get the job done for my customer then wait for three weeks for my refund. |
I have had a lot of help and personal contacts from Jason to include a phone call to my home. He finally got the problem fixed and I have received my refund as promised. I have ordered and received more parts from Newegg without a hitch. Way to go Jason and Newegg. My faith has been restored. They are working to make their customer service the best that it can be. I hope it continues to improve. Thanks again to Jason for all his help.
