I let you know by email a long time ago that Tiger Direct CALLED MY HOUSE the morning AFTER I posted a bad review of them.
Humberto from Tiger Direct said to me on the phone :
"What will it take to make you 'GO AWAY' & change your review on resellerratings.com ?"
He was blatant in stating that ONLY if I changed their review would I get an immediate refund on the bad MB AND they had also double billed me too.
So....Tiger Direct is NOT following YOUR rules.