[aaronpeacock]

I don't think any amount of defensive support for Alienware can clean the taste from the mouth of one who has tasted the bitter fruit of their horrible customer service and support.

I have a personal horror story with Alienware regarding this model. It has to do with Quality Control, poor Customer Service, and wasted time and money. I will post the link as soon as I've put my story online in website form. I do not think Clevo did a good job engineering this machine- no matter WHO accessorizes it, however my issues relate to getting ONE bad computer- a Lemon if you will, and getting the RUNAROUND when trying to resolve this with Alienware. I have never been so ill-used by an OEM in my LIFE. My latest correspondance goes UN-ANSWERED after nearly a month.

FACT: the warranty is NON-TRANSFERRABLE no matter if you have a 6 month warranty or a 3 year warranty. It is not possible to purchase further warranty if you are not the original purchaser.

you can't even SELL the peice of crap!!!

LOOK on EBay man! Look for 7700M! look at the prices!!! look at how long they sit there unsold!!!

what a shady operation.
Buy something else. ANYTHING else...
IBM, Dell (corporate support preferred for SURE) Toshiba...

This thing has 4 fans and sounds like an aircraft taking off with even a properly functioning model... (unlike MINE where the CPU fan sqeals like a pig...)

just say NO to the stupid alien-eyes and plastic molded bits...
thats about all you get for your money...

or at least thats just my experience with the 7700M.
Oh my friend bought the same model and lost about 2 months sending it back for repairs and motherboard replacements before they finally got him a working one. Now his optical and hard disks have both failed within the first year of purchase- probably due to poor engineering- this things just runs TOO DAMN HOT...

sorry. its true.